General Terms and Conditions of Sale


Address : Maison du Tourisme 73500 Saint-Sorlin-d'Arves
Telephone : +33 (0)
Fax : +33 (0)

You can now register for services provided by our ESF instructors at SAINT-SORLIN either via our website, by telephone, by fax or by any other method of distance communication.

As regards online sales via our website, simply follow the online registration instructions and your order will be transmitted electronically to the ESF at SAINT-SORLIN.

As regards other types of distance selling, please contact the ESF at SAINT-SORLIN.

Registration for ESF services at Saint-Sorlin implies total acceptance of the present general terms and conditions.


All of the ESF instructors at SAINT-SORLIN have undertaken state-accredited training and their teaching methods are recognized both nationally and internationally.

Our services are provided for both individuals and for groups. In order for the lessons to be successful, the competence level of all of the skiers participating in them will need to be of the same standard. Given that it would be impossible from a practical point of view for the ESF instructors at SAINT-SORLIN to assess the standard of each pupil prior to registration, the latter will be solely responsible for the technical choice that he has selected in accordance with the table provided by the ESF at SAINT-SORLIN.

Accordingly, the ESF at SAINT-SORLIN reserves the right to move the skier from one group to another group which is more suitable for his standard if his said standard does not reflect that previously stated by him to be correct, but, this can only occur when and if the other groups have capacity to accommodate him. In this respect, the skier in question will not be able to claim either any reimbursement or any other type of compensation as regards his statement.

Learning to ski will take place in a specific but random environment. Accordingly, the pupil will be personally liable for his own safety and also for that of any third parties. The instructors' liability will be limited to facilitating skiing lessons. It is the responsibility of the pupil to follow the instructor's instructions. The pupil will be solely liable for his own equipment.

The ESF at SAINT-SORLIN will not be liable for any accidents caused by any of the skiers participating in the lesson.

E.S.F. SAINT SORLIN reserves the right to cancel any services sold if too few reservations have been made for the lessons (a minimum of 4 people) and in this situation will refund the client without the latter having the right to any additional compensation.

The ESF would like to inform its clients that during lessons both children and adults are likely to be photographed by the resort photographer (Arvan Photo). If you do not wish your child to be photographed, please inform their instructor. 


The ESF subscribes to a Professional Indemnity Policy which covers their instructors in the course of their employment against any damage which they may cause to third parties as well as covering their clients whilst they are subject to the authority of the ESF and the instructors.

The client and/or the pupil is solely liable for his own equipment. The instructors cannot be held liable for any damage caused by the said equipment or for thefts or deterioration of the latter.


3.1 : Rates 

The rates of the ESF at SAINT-SORLIN are displayed on the online sales site, and can be viewed on as well as on the site of the ESF at SAINT-SORLIN.

The prices quoted include tuition services provided by an instructor of the ESF at SAINT-SORLIN but do not include any other service (insurance, ski lifts, accommodation, etc.) unless otherwise stated. Accordingly, prior to the lesson commencing, it is up to the pupil to obtain a pass in order to access the ski lifts and also to take out his own insurance which should cover him against any of the risks inherent in a sporting activity taking place in a mountain environment (public liability cover, emergency cover, etc.).

 Provisions as to registration and as to payment

           As regards online sales on our website :

You must complete the registration procedure on this site. Further to your online payment being made, your booking will be transferred to the ESF at SAINT-SORLIN and the latter will immediately email you to acknowledge receipt of your order.

Payment is effected once your booking is confirmed via the online sales site of the ESF at SAINT-SORLIN. The said payment concludes the contract. Receipt thereof will be confined by email. 

A unique way of registering and paying for our services is available: S-MONEY (Banque Populaire Caisse dEpargne's electronic bank) sends your booking form and bank transfer via the internet to the ESF at SAINT-SORLIN, thus your payment will be certified, secure and guaranteed by the banking system.

The ESF at SAINT-SORLIN will ensure the availability of its lessons once a contract has been concluded.

Dates will then be booked for the provision of the services.

           As regards other types of distance sales :

Registration can be effected by sending a booking form together with the full amount due by cheque, bank card, etc. to the ESF at SAINT-SORLIN.

The ESF at SAINT-SORLIN will ensure the availability only of lessons for which a contract has been concluded.

Payment concludes the contract. 

Dates will then be booked for the provision of the services.

          Cancellation/refund methods
The services are booked for set dates. As a result, no cancellations will be accepted if they reach E.S.F. SAINT SORLIN less than 15 days before the start of the service. In all other cases, E.S.F. SAINT SORLIN will refund the lessons within 30 days of receipt of the lesson cards at the following address: E.S.F. SAINT SORLIN D ARVES, Office du Tourisme 73530, FRANCE, with 5 Euros retained per lesson purchased to cover administration costs. Refunds will be made upon receipt of the lesson cards. In the event that the client is absent during the lesson period (for whatever reason: illness, injury, etc.), the lessons will not be refunded or exchanged for another lesson. Any lesson started must be paid for in full. E.S.F. SAINT SORLIN reserves the right to cancel or stop lessons in the event of force majeure: closure of the slopes or ski lifts, adverse weather conditions that would endanger the group’s access to the slopes. Equally, E.S.F. SAINT SORLIN reserves the right to exclude at any time any person whose behaviour has an adverse effect on the group’s tuition. In this case, no refund or compensation will be given


The parties shall use their best endeavours to try to amicably resolve any problems which may occur during the currency of the contract. In the event that this is not possible, any disputes relating to either the validity, interpretation and/or execution of this contract will be exclusively governed by French Law.

All litigation of no matter what kind and inclusive of any summary proceedings will be subject to French civil and commercial jurisdiction.

In the event of any discrepancy between the original French text and this English translation, the French text shall be used to resolve any doubts arising in respect of interpretation and/or application.